SkillsFuture Study Award for
 
Hotel
Singapore Tourism Board (STB)
Sector Overview

Singapore’s Hotel industry has experienced robust growth over the past decade. It accounts for 1 per cent of Singapore’s Gross Domestic Product and is an important component of the tourism industry. At the end of 2019, there are 413 licensed Hotels with 69,367 rooms.

COVID-19 has accelerated the pace of digitalisation as well as the shifts in business and service models (e.g. contactless guest journey). Wellness and sustainability will also continue to remain priority considerations for consumers in the post-COVID world. The Hotel industry must transform to meet new consumer demands in order to stay relevant and capture longer-term growth opportunities. Therefore, it is an imperative for the Hotel workforce to deepen strategic core skills and acquire emerging skills in areas of digitalisation and experience design, sustainability management, etc. that are essential for the sector to remain competitive.

Eligibility Criteria and Supported Courses

Eligibility Criteria

  • Singaporeans with at least 2 years of work experience in the Hotel industry
  • Currently employed/previously employed in a licensed hotel**(Please visit LicenceOne for Hotels to check if the hotel is licensed)
  • Committed to deepen specialist skills and acquire new competencies in the Hotel industry. Courses relating to emerging skills identified in the Skills Framework for Tourism and/or required in a post-COVID world (such as but not limited to Digitalisation, Experience Design and Sustainability Management), will be favourably considered.
  • Courses should be relevant to the needs of the Hotel industry and to applicant’s current/ future job function
  • Has track record of contributing to the learning or training of self and/or others
  • Meets entry requirements for the selected course of study
  • Must have already registered and paid for the course of study
  • Must not have completed course of study at the point of application
  • Must not be a previous recipient of any SkillsFuture Study Award, or a recipient of any government scholarship, government award, or full sponsorship provided by company or external entities for the selected course of study

Note: The SkillsFuture Study Award is not guaranteed for applicants who have met the eligibility criteria. All applications will be evaluated holistically based on the merits of each application vis-à-vis other applications received during the same application period.

Supported Courses*

As a guideline, supported courses should have clear learning outcomes, equip applicants with deeper skills that can be applied to their workplace in the Hotel industry, and fall into one of the following categories:

  • Courses with WSQ Certificate, WSQ Advanced Certificate, WSQ Diploma
  • Courses provided by MOE-publicly funded institutes (NITEC, Higher NITEC, Diploma, Specialist Diploma, Degree, Masters)

  • Courses provided by CPE-registered institutes with EduTrust (Certificate, Higher Certificate, Advanced Certificate, Diploma, Specialist Diploma, Degree, Masters)
    Please visit CPE and select all 3 options under ‘EduTrust Type’ to check if institute is registered and with EduTrust

*Conferences, seminars and workshops are not supported.


Application Period

   Application window

17 Nov 2020 - 16 Dec 2020

Evaluation Process and Claim Process

Evaluation Process

Applications with incomplete or inaccurate documentation will not be considered.

The SkillsFuture Study Award is not guaranteed for applicants who have met the required eligibility criteria. All applications will be evaluated holistically based on the merits of each application vis-à-vis other applications received during the same application period.

Please log-in to check the status of your application via the portal. STB will contact all applicants within 6 to 8 weeks after the closing date of each application window. Please contact STB_SA_Hotel@stb.gov.sg should you not hear from STB about your application by then.

Please note that STB may contact Course Providers to verify all supporting documents provided by Award Recipient at:

  1. the point of evaluation; and
  2. the point of course completion*.

STB reserves the right not to disclose the reasons for approving or rejecting any application, and to reject any incomplete or inaccurate application.

STB's decision is final and binding. Enquiries or disputes on or in connection with STB's decisions will not be entertained.

Claim Process

Successful applicants will receive a Letter of Award which should be signed and returned to STB within 10 working days from the date of the Letter. The full sum of S$5,000 will be disbursed within 2-3 months after the award recipient completes the course* and submits the required claim disbursement documents as indicated in the Letter of Offer.

*Please note that course completion would include passing of related assessment(s) or examination(s), (if any).


Application Process

Click on "Apply Now" to submit an application via the online portal. Please upload the following documents in the online portal: 

  • Annex A (click here to download)
     
  • Proof of Course Fee Payment and Letter of Course Acceptance

STB provides Applicants with a platform to report any wrong-doings, unlawful conduct or malpractices of STB staff that are against the public interest. The details of STB’s whistleblowing framework are set out here:

https://www.stb.gov.sg/content/stb/en/about-stb/corporate-governance.html


SFSA